Privacy Policy

Data Governance & Personal Information Protection

Micromall Solar (“we”, “our”, or “us”) operates the website www.micromall.co.nz (“the Site”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase our products, or interact with our services. By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when placing an order, submitting an enquiry, requesting a layout quotation, registering an account, or communicating directly with our engineering team.

Captured Data Parameters:

Full Name & Contact Details
Email Address & Phone Numbers
Billing & Shipping Addresses
Company Details (for commercial accounts)
Specific Project or Solar System Requirements

Automated & Technical Data

When you browse our Site, we automatically collect certain technical telemetry and usage statistics to systematically optimize our website's performance and functional user experience.

Telemetry Points Include:

IP Address & Browser Configurations
Hardware Device Information
Specific Pages Visited & Time Spent On Site
Referring URL Websites or Inbound Search Terms
General System Usage Analytics

🍪 Cookies & Tracking Technologies

Our website utilizes cookies and similar tracking frameworks to improve web structural functionality, analyze incoming bandwidth traffic profiles, and evaluate user behavior patterns.

*Note: You may choose to completely disable cookies through your specific web browser settings; however, please be aware that certain infrastructure components or checkout functions on our store may fail to operate correctly if cookies are disabled.

Operational Data Utilization

We process and apply your collected personal or business data strictly for core operational logistics and security requirements, including:

📦 Fulfillment & Support

Processing, packing, and fulfilling store orders.
Managing complex freight shipping and local deliveries.
Providing post-purchase technical troubleshooting and support.
Administering hardware warranty claims and long-term after-sales care.

📐 Consultation & Security

Supporting structural system design and project coordination.
Formulating accurate corporate billing invoices and project quotations.
Preventing digital fraud and maintaining transaction payment security.
Communicating urgent safety, product, or regulatory updates.

Information Sharing & Data Security

Third-Party Disclosures:

We do not sell or rent your personal information under any circumstances. We share functional data profiles only when strictly necessary to execute operations with authorized partners:

Logistics & freight operators (e.g., NZ Couriers, Mainfreight, Fliway).
Secure payment gateways and established financial institutions.
Technical manufacturer networks (e.g., Deye, LONGi, or warranty claims offices).
Internal administrative staff and vetted customer support partners.

Security Measures:

We implement appropriate industry-standard physical and electronic safeguards designed to protect personal parameters against accidental loss, operational misuse, unauthorized access, or unauthorized alteration.

⚠️ Electronic Transmission Disclaimer:

While we utilize robust protective frameworks across all internal server clusters, no method of online electronic transmission or digital cloud storage can ever be guaranteed as 100% secure.

New Zealand Privacy Act 2020 Rights

Under the statutory regulations of the New Zealand Privacy Act 2020, you retain clear legal authority to manage your data parameters. You have the right to:

Request formal access to any personal information we hold.
Request explicit corrections to your database details.
Inquire precisely regarding how your information is being used.

⏳ Data Retention & Link Policies • **Retention:** We keep personal data records only for as long as necessary to fulfill core business purposes, handle manufacturer product warranties, or comply with statutory New Zealand legal, tax, or regulatory bookkeeping requirements. • **Third-Party Links:** Our storefront layout may contain outward links to external third-party partner portals. We have no authority over and are not responsible for the direct privacy frameworks, site safety, or data handling protocols of external networks.

Children's Privacy Protection: Our services and solar commercial hardware are strictly not structured or intended for individuals under 13 years of age. We do not knowingly compile or store data profiles from children; if we discover any such records, they are immediately expunged from our database clusters.
Policy Updates: We review and update this Privacy Policy periodically to adapt to shifting legal requirements, operational changes, or software advancements. Any adjustments will be committed instantly to this official policy page with a revised publication date timestamp.

Questions About Your Personal Data?

If you wish to exercise your legal right to audit, correct, or adjust your stored profile variables, please contact our administrative desk.

Email Data Officer