Shipping & Pick-Up Information

Reliable Nationwide Delivery & Warehouse Pick-Up

At Micromall Solar, we work hard to ensure every order is prepared, dispatched, and delivered safely and efficiently. With extensive experience handling solar panels, battery systems, inverters, and commercial energy storage equipment, we understand the importance of secure packaging, reliable freight services, and clear communication throughout the delivery process.

Auckland Warehouse Pick-Up

Customers are welcome to collect orders directly from our Auckland warehouse. Please review our details below:

📍 Pick-Up Address

134 Captain Springs Road
Onehunga, Auckland

⏳ Pick-Up Hours

Monday – Friday:	2:00 PM – 5:00 PM
Saturday:	9:30 AM – 2:00 PM
Sun & Holidays:	Closed

Pick-Up Booking Recommended

To help ensure a smooth and efficient collection process, we recommend arranging your pick-up in advance. Advance notice allows our warehouse team to prepare your order before arrival and minimises waiting times, particularly for:

Large battery systems
Solar panels
Palletised freight
Commercial orders
Heavy or oversized items

📋 Collection & Vehicle Requirements

Customers are encouraged to inspect items at the time of collection to confirm condition. Our team is happy to assist with loading where practical; however, customers are responsible for ensuring:

Their vehicle is suitable for the goods being collected
Adequate load restraints are available if required
Weight limits and transport safety requirements are observed

Nationwide Shipping Services

Micromall Solar delivers products throughout New Zealand using trusted freight and logistics partners to match the scale of your cargo.

📦 Standard Freight Services Smaller and standard-sized items are safely tracked and shipped via:

• NZ Post
• NZ Couriers

🚛 Heavy & Oversized Freight Larger components and palletised logistics are managed via:

• Mainfreight • Fliway

Applies to: Solar panels, lithium battery systems, large inverters, and commercial ESS equipment.

🏢 Depot Collection For oversized or dangerous goods, cargo may be delivered to the nearest Mainfreight or logistics depot. This helps reduce costs and ensures safer handling. Door-to-door option requests may incur extra fees.

⏱️ Dispatch Timeframes Most in-stock orders are dispatched within 1–2 business days following payment confirmation. Timelines exclude weekends/holidays and can vary slightly during high-volume periods or for specialized items.

💵 Shipping Cost Estimates Costs on quotes and online orders are live carrier estimates. Extra adjustments may occasionally apply for rural routes, remote regions, tail-lift requirements, or special oversized freight profiles.

⚠️ Delivery Inspection & Transit Damage

We pack all equipment securely using protective wrapping and reinforced structural pallets. Although transit damage is uncommon, we strongly recommend:

Inspecting fragile components carefully upon arrival.
Checking packaging structural wrap for visible markings.
Noting any damage with the driver before signing.

*Important: Signing for your delivery confirms that the goods were received in acceptable condition. Signing without an inspection or opting for Authority to Leave (ATL) may limit courier liability.

🔋 Post-Delivery Battery Recommendations

If you do not plan to install your lithium battery systems immediately following delivery, please store them in a secure, dry, temperature-controlled workspace.

We recommend keeping up with periodic charging maintenance as highlighted in your product's technical guidelines to:

Preserve general cell chemistry longevity.
Maintain peak storage discharge capacity performance.
Protect your manufacturer product warranty eligibility.

Supporting Projects Across New Zealand

From single component shipments to multi-container cargo deliveries, our specialized operations supply hardware across the country for:

Residential solar systems
Commercial battery projects
Off-grid installations
Rural properties & farms
Govt & community projects
Large-scale ESS systems

Need Assistance with your Delivery?

Our logistics support department is happy to assist with any freight status enquiries, special transit arrangements, or warehouse collection bookings.

✉️ Email: sales@micromall.co.nz 📞 Phone: 022 386 3508